What should I do if the online transaction prompts failure?

May 25, 2023

This situation is very rare, you can refresh the page and try to pay again. In any case, if your account is abnormally debited repeatedly, you can contact our customer service, we will verify the situation. The extra money paid will be returned to your original payment account. 


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RelxWorld
Experience the future of the App - unlock a world of speed, convenience, and innovation. Open now!

Step 1
Click to open the share pannel.
Step 2
Click the “Add Home Screen” menu.
Step 3
Click "Add" to add RELX World to your screen.
Step 4
Open the RELX World app and login to activate your warranty
RelxWorld
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Experience the future of the App - unlock a world of speed, convenience, and innovation. Open now!
RelxWorld
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Experience the future of the App - unlock a world of speed, convenience, and innovation. Open now!
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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